Frequently Asked Questions
FAQs About Company
What kind of certificates do you have?
Our products hold the mainstream certificates in the global market, including CE and RoHS for Europe, FCC and ETL for North America, and SAA for the Australian market, and so on.
What is your warranty?
We offer 1-year warranty for smart mirror products and 3 years of free consultation for configuration.
What is the production lead time?
Mass production needs 3-4 weeks, and custom samples require 2-3 weeks.
How about the delivery time?
Samples handled by Express, such as UPS, DHL, FedEx, usually take 7-10 days.
Mass production delivered by sea takes approximately 1 – 2 months.
For different countries and regions, the delivery time is different.
- Southeast Asia: 10-15 days;
- Middle East: 30 days;
- Africa: 45 days;
- Europe: 45 days;
- South America or North America: 60 days.
FAQs About Products
What kind of smart mirror your company produce?
Our production line includes smart bathroom mirror, smart fitness mirror, in-store interactive mirror, smart makeup mirror, smart dressing mirror, smart mirror cabinet, multi-media elevator mirror, and so on.
Most of them are used in real estate projects, hospitality projects, such as hotel bathrooms, hotel elevators, and so on.
Can you customize smart mirror according to our projects?
Sure, we support OEM/ODM orders, you can choose frame style, adjust the size of mirror and screen, sensor, camera, microphone, speaker, and even customize interfaces of the smart mirror.
How to conenct smart mirror with internet?
Support WiFi and LAN connection to the internet just as your PC.
Can smart mirror work with other smart home devices?
MIRROK’s smart mirror supports popular smart home platforms, such as Amazon Alexa, Google Assistant, and Apple HomeKit. You can use these APPs to control other smart home devices.
How to power the smart mirror?
MIRROK’s smart mirror supports local AC input, so you can treat it as a household appliance.
Inquiry
Looking for custom smart mirrors for projects? More questions about smart mirrors or cabinets?
Leave your messages here, Let’s talk more.